Graph-Fix - creative kids fridge magnet, sticker, badge and window dangler kits from LP Creative Products Ltd
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Terms & Conditions

About these Terms and Conditions

In these terms and conditions, "we" and "us" mean LP Creative Products Limited, and "you" means you the customer. In these terms and conditions certain words spelt with initial capital letters are defined terms. These terms and conditions together with your Order Confirmation constitute the Contract between us and you for the supply of Products. No other terms and conditions shall apply. The Contract cannot be varied unless we agree to vary it in writing or by email.

Placing Your Order

  1. To place an Order you must be 18 years of age or over and be accessible by non-cellular telephone.
  2. You may place an Order by:
    • filling in the Order Form on the Graph-Fix website; or
    • telephoning us on 0121 326 1980 between 09:00 and 17:00 Mondays to Fridays; or
    • filling in the Order Form on the Graph-Fix website and sending a hard copy to us by fax on 0121 328 9460 (this facility is available 24 hours a day, 7 days a week); or
    • filling in the Order Form on the Graph-Fix website and sending a hard copy to us by post to LP Creative Products Ltd, Unit 30 Gravelly Industrial Park, Tyburn Road, Birmingham, B24 9HZ.
  3. You must use the Order Form from the Graph-Fix website. We will not accept Orders placed in any way other than those listed above.
  4. When you place your Order, we will issue you with a Web Order Number. We will do this via the Graph-Fix website, unless you have placed your Order by telephone, in which case we will issue your Web Order Number when you telephone us. Please note that such a Web Order Number is supplied for reference purposes only and does not constitute our acceptance of your Order.
  5. By placing an Order, you make an offer to us to purchase the Products you have selected on these terms and conditions. We may or may not accept your offer at our discretion.
  6. If we accept your Order, we will notify you of our acceptance by issuing an Order Confirmation. We will send your Order Confirmation to you by e-mail provided you have indicated an e-mail address on your Order Form. Otherwise we will send the Order Confirmation by post. The Order Confirmation will be effective on sending. If we cannot accept your Order we will attempt to contact you by email, telephone or mail.
  7. Whilst we will make every effort to supply you with the Products listed on the Order Confirmation, there may be occasions where we are unable to supply these Products because, for example,
    • such Products are no longer being manufactured or available; or
    • we are unable to source relevant components; or
    • if there was a pricing error on the Graph-Fix website.
  8. In such circumstances we will contact you to inform you and may suggest alternative Products that you might wish to purchase. If you do not accept our suggestions then we will cancel your Order in relation to those Products we cannot supply and repay you any money that you may have paid to us in respect of those Products. Repayment of such monies will be the extent of our liability to you if we are unable to deliver to you the Products you have ordered.
  9. Information contained in our advertising, brochures, other written materials, on our websites or given to you by our agents or employees constitutes an invitation to treat. No such information constitutes an offer by us to supply any Products.

Supply of Your Products

Subject to these terms and conditions, we will supply to you the Products indicated on your Order Confirmation.

Prices

  1. The price for the Products will be the price indicated on your Invoice.
  2. VAT is payable by you at the applicable rate as indicated on your Invoice. No intra-community purchases can be made on the Graph-Fix website.
  3. Delivery costs, where applicable, are payable by you as indicated on your Invoice.

Paying for Your Products

  1. You may pay for your Products by the methods of payment as may be displayed on the How To Order section of the Graph-Fix website from time to time.
  2. You must pay in the currency as indicated on your Invoice.
  3. If you are paying by credit card, then you must supply your credit card details when you place your Order. Your credit card will be charged when we issue your Invoice or on shipment of your Products. We will not supply the Products to you until your credit card issuer has authorised the use of your card for payment of the Products ordered. If we do not receive such authorisation we shall let you know. Your credit card billing address must be in the mainland United Kingdom, Northern Ireland, the Channel Islands and the Isle of Man.
  4. If you are paying by cheque, wire transfer or postal order a request for payment will be sent to you and your Products will be supplied after your payment is cleared. If we do not receive payment in cleared funds within 30 days after the date of your Order then your Order will be cancelled.
  5. We will send request for payment, your Invoice, and Products to you at the billing address indicated on your Order Confirmation. We may, however, only send the documents by email where you have indicated an email address on your Order Form.